Analysis of Coercion in Settlement Negotiations

The recent legal case delves into the intricate analysis of coercion in settlement negotiations as examined by the National Commission. Allegations of pressuring a complainant into a settlement have sparked discussions on the significance of upholding consumer rights and fair practices. Stay tuned to uncover the court’s insights on this pressing issue within the realm of dispute resolution.

Facts

  • Original opposite party No.1 submitted that the matter has been settled between the parties.
  • National Commission directed Shri Mukesh Aggarwal and Shri Dinanath Mohandas Dubhashi to appear and clarify their position regarding the allegations made by the complainant.
  • Shri Mukesh Aggarwal appeared on 03.09.2021 through video conferencing.
  • Shri Dinanath Mohandas Dubhashi did not appear on 03.09.2021.
  • Review application against the order dated 26.08.2021 is pending.
  • National Commission directed to issue bailable warrants against Shri Dinanath Mohandas Dubhashi for not appearing.
  • Original opposite party No.2, L & T Finance Ltd. filed appeals against the orders dated 26.08.2021, 03.09.2021 and 16.09.2021.
  • Court proceedings on the complaint took place on 12.08.2021 and 26.08.2021 with submissions regarding exemption for personal appearance.

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Arguments

  • Complainant claims to have been pressurized/forced by representatives of two opposite parties to sign blank papers.
  • Visits threatening him were made to his residence by the representatives in order to force him into a ‘settlement’.
  • Complainant argues that the settlement offered is neither amicable, voluntary, nor equitable.

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Analysis

  • The National Commission has the jurisdiction to adjudicate on consumer disputes and provide redress under the Act.
  • Allegations of pressuring the complainant to enter into a settlement are serious and may have implications.
  • Bailable warrants issued against a director of the appellant company are quashed.
  • National Commission may pass further orders after giving both parties an opportunity to present their case.
  • Coercion or obstruction of justice cannot be tolerated.
  • Allegations against the director of the appellant company are yet to be fully considered.
  • Review application against the initial order is pending before the Tribunal.
  • Bailable warrants should only be issued as a last resort when parties are not cooperating.
  • The case of the complainant is still to be adjudicated upon with opportunities given to both parties.
  • The National Commission has the authority to require the presence of Shri Dinanath Mohandas Dubhashi if needed in the future.

Also Read: Legal Jurisdiction and Award Finality in Arbitration Dispute

Decision

  • The matter has been settled between the parties.
  • The matter was adjourned to 26.08.2021.
  • Pending applications, if any, have been disposed of.
  • No order as to costs in the circumstances of the case.
  • No expression of favor towards either party on the allegations made by the original complainant.
  • Present appeals allowed only to the extent mentioned.
  • Authorization granted for representation of the appellant (original opposite party No.2).
  • A review application is pending before the National Commission to review or recall the order dated 26.08.2021.

Case Title: L AND T FINANCE LTD. Vs. PRAMOD KUMAR RANA (2021 INSC 789)

Case Number: C.A. No.-005894-005895 / 2021

Click here to read/download original judgement

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