Landmark Decision on Consumer Rights and Interest Rates

Delve into a landmark legal case that sets a precedent for consumer rights and interest rates. The court’s meticulous legal analysis has far-reaching implications for similar cases in the future. Stay tuned for a detailed breakdown of this pivotal judgment.

Facts

  • The NCDRC held that the appellant was a consumer as per the 1986 Act amendment in 2003.
  • The dispute arose in 1991 when the respondent raised demands for two apartments.
  • Possession was not given, and the appellant found out in January 1999 that both apartments had been transferred to third parties.
  • The appellant made inquiries and discovered the cancellation of the allotment by the respondent in 1995.
  • The appellant approached the NCDRC for relief, seeking possession of the flats and damages.
  • The complaint was disposed of directing the respondents to refund the amount with interest.
  • Both parties were found at fault by the NCDRC.
  • The respondent contested on technical grounds, claiming the appellant was not a consumer.
  • NCDRC directed respondents to refund Rs.4,95,000 to appellant
  • Refund to be made with interest of 9% per annum from 01.1995
  • Interest to be calculated till date of refund/compliance

Also Read: Balancing Private Grievances and Public Interests

Arguments

  • The appellant has requested the respondent to produce the sale deeds of the two flats in question transferred to third parties.
  • The appellant insists that the amount from the sale of the flats should be paid to them as part of their claims.
  • The appellant accuses the respondent of unjustly enriching themselves through their actions.

Also Read: Quashing of Criminal Proceedings Based on Insufficient Allegations

Analysis

  • The NCDRC’s findings regarding the conduct of both parties were agreed with by the Court.
  • In the interest of both parties and considering the nature of the agreement and their conduct, the NCDRC’s order was deemed in need of modification.
  • The interest rate awarded was a mere 9%.
  • The informed non-payment of the awarded amount is noted.
  • There is a lack of justification provided for the non-tendering of the awarded amount to the appellant.
  • In the event of default under the agreement, appellant’s liability for interest on the defaulted amount can reach up to 18%.
  • 18% interest should be awarded on the refund amount in the present case.

Also Read: Reversal of Acquittal: High Court Convicts Accused in Murder Case

Decision

  • Partly allowed the appeal and modified the order of the NCDRC
  • Directed the respondent to refund Rs.4,95,000 along with 18% interest per annum from 01.1995 till the payment date
  • Directed the payment to be made within four weeks from the date of the order
  • No order as to costs
  • Disposed of any pending applications

Case Title: M/S. ASHOKA INVESTMENT CO. Vs. M/S UNITED TOWERS INDIA (PVT.) LTD. (2022 INSC 1063)

Case Number: C.A. No.-004913-004913 / 2015

Click here to read/download original judgement

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